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THE RENTAL PROPERTY OPERATIONS MANUAL IS NOW AVAILABLE • $29.99

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THE MOST EXPENSIVE TIME TO FIND OUT WHAT YOUR LEASE SAYS IS AFTER YOUR TENANT STOPS PAYING.

When a tenant stops paying rent, every extra day costs you money. Your mortgage still gets paid.

Your taxes still get paid.

Your insurance still gets paid.

Your maintenance expenses don’t disappear.

Only the rent did.

And by the time many landlords realize they have a problem, they're already behind.

That's why I believe one of the most important things a landlord can do is establish the rules, systems, and procedures before the problem happens.

That lesson became part of a much bigger system.
And eventually, that system became a book entitled:

The Rental Property Operations Manual

A Practical Guide to Leasing, Maintenance and Tenant Management

This isn't just a book about evictions.

Evictions are painful.
But they're only one of the expensive problems landlords face.
What happens when...

A tenant is late again?
A contractor doesn't show up?
A maintenance request has been sitting too long?
A vacant unit takes weeks to turn?
An applicant looks good on paper — but something doesn't add up?
A resident violates the lease?
Your staff doesn't know what they're responsible for?
You own more properties, but suddenly you're working harder than ever?
Those aren't investment problems.

They're operating problems.

And that's the part of rental property ownership most people don't teach you.
There are plenty of books about buying rental property.
There are plenty of people talking about financing, appreciation, cash flow and becoming financially free.
But eventually somebody has to answer the phone.
Somebody has to collect the rent.
Somebody has to handle the maintenance.
Somebody has to turn the vacant unit.
Somebody has to enforce the lease.
And somebody has to make the decision when things go wrong.
That's what this book is about.

Stop Making Up the Rules While the
Problem Is Happening.

One of the biggest lessons I've learned operating rental property is this:

The system should already exist before you need it.

Your collection policy should exist before the rent is late.
Your maintenance process should exist before the emergency.
Your turn process should exist before the tenant moves out.
Your screening standards should exist before the application arrives.
Your lease should establish expectations before there's a disagreement.
And your documentation process should exist before someone says:
“That's not what you told me.”
When the system already exists, your job becomes much simpler.
You aren't deciding what to do.
You're executing what you've already decided.

That's Why I Wrote This Book.

I'm Casper The Landlord.
And this isn't a book I wrote from theory.
It's based on what I've learned actually operating rental property.
Late payments.
Evictions.
Tenant problems.
Maintenance emergencies.
Vacancies.
Contractors.
Turns.
Leasing.
Inspections.
Staff.
Documentation.
And more than a few expensive lessons.
Some lessons came from things that worked.
Others came from things I wish I'd done differently.
Those lessons became what you'll see throughout the book as:

OPERATOR TIPS

Practical lessons you can put to work in your rental business.
Not someday.
Now.

Inside The Rental Property Operations
Manual

You'll learn practical strategies for:
Leasing & Screening
Create standards and processes that help you make better decisions before handing over the keys.
Rent Collection

Establish expectations and procedures so you're not negotiating your collection policy every month.
Lease Enforcement & Documentation
Know what your agreements say, document problems properly, and create clear next steps.
Tenant Management
Set boundaries, communicate effectively, and stop allowing small problems to become big ones.
Maintenance
Build a process for handling work orders, contractors, accountability and recurring problems.
Unit Turns
Get vacant units back on the market faster and reduce the days you're collecting zero rent.
Property Operations
Use systems, procedures and KPIs to run your rental properties like an actual business.

One Good Operator Tip Could Pay for the
Entire Book.

Think about the cost of just one mistake.
One additional month of vacancy.
One tenant you shouldn't have approved.
One repair allowed to become an emergency.
One contractor job that had to be done twice.
One month of unpaid rent.
One situation where your lease or documentation wasn't as strong as it should have been.
Any one of those can cost you hundreds — or thousands — of dollars.
So if one idea in this book helps you avoid one costly mistake...
What would that be worth to you?

Pre-Order Your Copy Today.

The Rental Property Operations Manual was written for landlords who want something more than rental property advice.
It's for landlords who want to become better operators.
Landlords who want clearer systems.
Better decisions.
Better documentation.
Better accountability.
And fewer expensive surprises.

Pre-Order The Rental Property Operations Manual Today

Owning Rental Property Is One Thing.

Knowing How to Operate It Is Something Completely
Different.

The Rental Property Operations Manual Book Cover

You can learn every lesson the expensive way.
Or you can learn from someone who's already paid some of the tuition.

GET THE DIGITAL EDITION

Prefer to read digitally?

Get digital access to The Rental Property Operations Manual through our secure digital ordering page.

GET THE RENTAL PROPERTY OPERATIONS MANUAL
Casper The Landlord

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Important Note

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The strategies and examples in this book are based on real-world rental property operations.
Landlord-tenant laws vary by state and locality. Always make sure your leases, notices and
operating procedures comply with applicable law and seek appropriate legal advice when
necessary.

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